OUR COMMITMENT TO YOU
Built to Last. Guaranteed.
Every 4 Season's Outdoors project is backed by a written warranty covering structure, workmanship, and appliances. We build it right — and we stand behind it.
Warranty Coverage
Three layers of protection — structure, craftsmanship, and appliances.
Structural Warranty
5 YearsCovers the structural integrity of all built elements — masonry, concrete, framing, and permanent fixtures. If it was built by our crew, it's covered.
- Masonry and block work
- Concrete slabs and footings
- Pergola and shade structure framing
- Countertop substrate and support
Workmanship Warranty
2 YearsCovers installation quality, finish work, and craftsmanship defects on all completed surfaces.
- Tile and stone installation
- Grout and mortar joints
- Caulking and weatherproofing
- Cabinetry and door hardware
Appliance Warranty
ManufacturerAll appliances carry the full manufacturer's warranty. We assist with registration and warranty claims at no charge.
- Viking — up to 5 years
- Alfresco — up to 3 years
- True Residential — up to 5 years
- All other brands — per manufacturer
What's Covered
Covered
- Structural failure of built components
- Defective materials supplied by 4 Season's Outdoors
- Installation errors and workmanship defects
- Waterproofing failures on covered structures
- Grout and mortar joint separation
Not Covered
- ✕Normal wear, weathering, and fading
- ✕Damage from misuse, neglect, or accidents
- ✕Acts of nature (hail, flooding, wind)
- ✕Modifications made by others after project completion
- ✕Consumables (grill grates, burner igniters, filters)
How to File a Warranty Claim
Contact Us
Call or email our team with a description of the issue and your project address. Response within one business day.
Site Assessment
We'll schedule a site visit to evaluate the issue at no charge. Josh Crawford leads all warranty assessments.
Resolution
Covered items are repaired or replaced at no cost to you. We document the resolution and update your project file.
The 4 Season's Outdoors Craftsmanship Guarantee
If any element of your project fails due to our workmanship or materials within the warranty period, we will return and make it right — at no cost to you. No runaround. No fine print. No subcontractor deflection. We own the outcome.
— Michael & Grant, 4 Season's Outdoors
Ready to Build with Confidence?
Every project comes with our full warranty package. Schedule your free design consultation and build the outdoor space you've been planning.
